Shipping Information
Shipping wine is tricky! Here are some important things to consider before placing an order:
We offer flat shipping rates based on location - see chart below. If you have questions about what you are being charged please email orders@mawby.wine.
We are able to ship wine to the following states: AZ, CA, CO, DC, FL, GA, IL, IN, MI, MN, MO, NY, OH, PA, SC, TX, VA, WI. If you live in a state where we currently can't ship and you're interested in purchasing our wine, please let us know!
We ship with UPS, and we default to UPS Ground. Orders are shipped Monday-Thursday*. Delivery time varies by location. Shipping may be delayed during weather conditions that could affect the quality of your wine. If a delay occurs, a MAWBY team member will contact you via email. *Only orders to Zone 1 ship on Thursdays.
An adult signature (21 and over) is required. You cannot pre-sign for the package and carriers will not leave packages containing alcohol without receiving a signature. If it is an option, we recommend sending your wine to a business. We cannot ship wine to PO boxes or APR/FPO.
UPS will attempt delivery 3 times. After that, UPS will return the order to MAWBY. Costs for reshipping or rerouting a package are paid by the customer. FIZZ Club and/or promotional shipping rates do not apply to order that must be reshipped. The cost to reship may vary from the original shipping rate applied to your order.
If your wine is returned to us, we will attempt to contact you and make arrangements for reshipment, pickup, or return. If we do not hear back from you after 30 days or you choose to return the order, you will be automatically refunded the cost of the wine less a $25 restocking fee and any shipping charges.